Legal
Terms of Service
1. Acceptance of Terms
By purchasing, downloading, or using any Themeson product, you agree to these Terms of Service. If you do not agree, do not use our products.
2. License Agreement
Each purchase grants you a license to use the product on the number of domains specified by your plan. Licenses are:
- Valid for 1 year from date of purchase
- Renewable annually to maintain access to updates and support
- Non-transferable to other individuals or companies
- Bound to the purchasing account
3. Product Compatibility
Themeson products are designed for WordPress. We ensure compatibility with the latest stable version of WordPress and major themes/plugins. However, we cannot guarantee compatibility with:
- Custom or heavily modified WordPress installations
- Outdated WordPress versions
- Conflicting third-party plugins or themes
- Non-standard hosting environments
4. Refund Policy
We offer refunds on a case-by-case basis within 30 days of purchase if:
- The product does not work as described and we cannot resolve the issue
- A critical bug prevents basic functionality
Refunds are not available for:
- Change of mind or no longer needing the product
- Failure to read product descriptions before purchase
- Issues caused by third-party conflicts
- Requests made after 30 days
5. Support
Active license holders receive premium support via our help desk. Support includes:
- Bug fixes and troubleshooting
- Installation and configuration assistance
- Feature clarification
Support does not include custom development, theme customization, or third-party integration beyond documented features.
6. Anti-Piracy Policy
All Themeson products are protected by license verification. Using pirated, nulled, or illegally distributed copies is strictly prohibited. We actively monitor and block unauthorized installations.
If you obtained a Themeson product from a source other than themeson.com, it is likely pirated and may contain malware. Please purchase a legitimate license to protect your website.
7. Privacy Policy
We collect minimal data necessary to operate our services:
- Account data: Name, email, payment information
- License data: Domain name, activation status
- Usage data: Plugin version, WordPress version (for update checks)
We do not sell, share, or distribute your personal data to third parties. Payment processing is handled securely via PayPal and aMember.
8. Modifications
Themeson reserves the right to update these terms at any time. Changes take effect upon posting to this page. Continued use of our products constitutes acceptance of updated terms.
9. Contact
For questions about these terms, contact us via our help desk or email.